Water leaking from a home on W. Silver Lake Drive
Back in June, a W. Silver Lake Drive homeowner noticed a stream of water oozing onto his driveway from his garage. No leaks were found on his property. He immediately brought the water stream to the attention of the DWP, and after several weeks and multiple calls, someone from the LADWP finally came out to investigate. Their conclusion: “air conditioner condensation.”
As the stream continued to flow, the homeowner (feeling completely gaslit) hired plumbers, contractors, and soil specialists to try find the origin of the leak in order to mitigate the damage being done to the walls of his garage. In August, after more calls, another DWP employee investigated, and surmised that it could be “rain water” after all of the 2023 winter rains.
Completely frustrated, the homeowner reached out to SLT for help. We contacted other divisions of the LADWP and were finally directed to the right team. On August 28th, SLT met with a wonderful employee, and we showed him the leak and what the homeowner believed was the origin of the leak: a broken pipe on the street above W. Silver Lake Dr. We could actually hear hissing coming from beneath the street. Problem found.
A crew came out, found the broken pipe, and stopped the leak. Unfortunately, that night the pipe burst. 911 was called, and the fire department, along with a crew from DWP, arrived to turn off the water. Fortunately, no further damage was done, and the pipe was repaired.
SLT’s questions: Why did it take almost 3 months to correct a problem that was so
easy to locate? Why was there so much confusion and delay from the LADWP?
Why did a homeowner have to spend a ton of money to “prove” the leak was a city
problem, not a resident problem?
It just doesn’t make sense.
The culprit leak being repaired...
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